Term of Services

Introduce

BuyTCM is a U.S.-based company that sells natural skincare products and supplements worldwide. Our operations comply with applicable U.S. laws and relevant international laws. By using our website, you confirm that you are legally permitted to do so in your jurisdiction.

Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our website or purchase our products. By agreeing to these Terms, you affirm that you meet this age requirement.

Product Information and Use

All products sold on the BuyTCM website are intended for use by trained professionals in Traditional Chinese Medicine (TCM). Individuals wishing to purchase the products should do so only following a consultation with a qualified TCM doctor. For a convenient online consultation with a TCM professional, you can schedule an appointment by visiting Doctors ASAP.

We strive to provide accurate product descriptions and information, but we do not guarantee that the information is error-free. Always consult with your healthcare provider before using supplements or skincare products or if you have any medical conditions or concerns.

Orders and Payments

All orders placed on our website are subject to acceptance. We reserve the right to cancel or refuse any order for any reason. Prices are listed in U.S. dollars unless otherwise specified. We reserve the right to change prices at any time without notice. We accept major credit cards and other payment methods listed at checkout. Buyers are responsible for any applicable taxes, duties, or fees required by their local jurisdiction. We will promptly process and ship your order as soon as your payment is successfully received.

You can learn more about our shipping, delivery, and return policies here.

Shipping and Delivery

We ship worldwide. Delivery times vary depending on your location. While we strive to meet estimated delivery times, we are not liable for delays caused by customs, carriers, or other factors beyond our control. International buyers are responsible for any customs or import duties incurred upon delivery.

Please be aware that some of our products contain ingredients that may be regarded as medicine or may be regulated in certain countries. We strongly recommend checking with your local customs agency to ensure compliance with your country's import regulations. Please note that we are not specialists in customs brokerage and are not qualified to offer guidance on these matters. If your local customs office is unable to provide clear information regarding the importability of our products, you may consider placing a small order at your own discretion. However, please be aware that we cannot accept responsibility if the order fails to arrive due to customs or import restrictions.

Returns and Refunds

We accept returns for unopened and unused products within 30 days of delivery. To initiate a return, please refer to our Shipping and Return page.

Intellectual Property

All content on the BuyTCM website, including but not limited to text, images, logos, and product descriptions, is the property of BuyTCM or its licensors and is protected by intellectual property laws. Unauthorized use of our content is prohibited.

User Conduct

By using our website, you agree not to:

• Violate any applicable laws or regulations.
• Use the website for fraudulent or malicious purposes.
• Interfere with the security or functionality of the website.
• Provide false or misleading information.

Disclaimer of Warranties

BuyTCM provides its website and products on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

All product descriptions on the BuyTCM website are sourced from the official Taiwan Herbal Pharmacopeia 4th edition. It serves as the national standard for herb inspection and quality control in Taiwan. This government-issued pharmacopeia provides the foundation for the quality assurance of Chinese medicines. The herbs and other natural ingredients used in our products are sourced and produced in Taiwan. Please note that the descriptions are intended solely as a reference for qualified professionals and are not meant for self-diagnosis or product selection without prior consultation with a healthcare provider. We strongly recommend consulting a qualified medical professional before purchasing any therapeutic products. Should you choose not to do so, you accept full responsibility for any potential health consequences, and BuyTCM will not be held liable.

For convenient online diagnostic services, you may visit dasap.com or consult any other qualified healthcare provider specializing in Traditional Chinese Medicine (TCM).

Limitation of Liability

To the fullest extent permitted by law, BuyTCM shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability is limited to the amount paid for the product that gave rise to the claim.

Governing Law

These Terms are governed by the laws of the State of New York, USA. Any disputes arising from these Terms or your use of the website will be resolved in the courts located in New York, USA.

International Use

While BuyTCM sells products worldwide, we make no representation that our website or products are appropriate or available for use in every location. Users are responsible for compliance with local laws.

Privacy Policy

Our Privacy Policy, which outlines how we collect, use, and protect your personal information, is incorporated by reference into these Terms. By using our website, you also agree to our Privacy Policy.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

Contact Information

If you have any questions or concerns about these Terms, please contact us: Email: info@buytcm.com